☕ Coffee connects people—but Robots will shape tomorrow’s F&B
Join host Debbie Go on Skin in the Game as Keith Tan, CEO of Crown Digital, reveals how his AI-powered robot barista Ella is solving a $3 trillion food service industry. From hospitals to tech hubs like Amazon and SAP, discover why Ella’s brewing hundreds of cups autonomously 24/7 and how she’s evolving into a GenAI-powered concierge.

🔍 In This Episode:
✅ From Finance to Robotics: Why Keith quit wealth management to build the world’s first fully autonomous coffee machine.
✅ Solve the Labor Shortage: How Ella tackles F&B’s biggest challenges—consistency, speed & costs.
✅ The Coffee Heist: A hilarious story of Ella’s “security breach” (spoiler: humans are creative!).

🎯 Why WATCH?
👉 2025 U.S. Gamble: Why Keith’s moving HQ to Delaware—and betting on “physical AI.”
👉 Entrepreneur Gold: Keith’s raw journey—delivering through COVID and bootstrapping against the odds.
👉 Future-Proof Insights: Learn how AI and robotics will help preserve Singapore’s hawker heritage.
#Robotics #venturecapital #FutureOfHospitality #TechInnovation #UserExperience #MeetElla #AI #crowndigital #KeithTan #DebbieGo #SkinInTheGamePodcast

Chapters
00:00 Introduction to Ella’s Evolution
00:47 Meet Keith Tan: The Visionary Behind Crown Digital
01:36 Keith’s Journey from Wealth Management to Coffee Automation
03:56 The Birth of Ella: Overcoming Challenges
05:57 Scaling and Innovating with Ella
08:05 The Future of Robotics in Food Service
15:38 Scaling Crown Digital
19:51 Expanding Ella’s Capabilities
22:51 The Intersection of AI and Robotics
24:09 Advice for Entrepreneurs
26:06 The Excitement of Innovation
28:18 Fun Anecdote from Ella’s Development
30:30 Keith’s Favorite Coffee and Closing Remarks

🔗 Links & Resources:
Linkedin: linkedin.com/in/keithtan-crowndigital/
Website: ellaapp.com/; crowndigital.io/
Facebook: facebook.com/meetella.official
Instagram: instagram.com/meetella.official/