Success story | Cape Coffee Beans
Cape Coffee Beans is an online selling success story, and founder Phaedon attributes their growth to their focus on the quality of their products and on the needs of their customers. This has been made easier by their long-standing relationship with Bob Go – choosing us as their order management and fulfilment partner has given Cape Coffee Beans access to world-class customer communications tools and the ability to choose their preferred delivery partner for each order. Phaedon needs to be able to reach his customers wherever they are, and Bob Go lets him do just that. At the same time, Bob Go systems give the Cape Coffee Beans team unprecedented insights into the status of each order, so that they are always up to speed on what’s happening with each consignment of beans or brewing equipment. Ecommerce success takes patience, passion and a little magic – exactly like making the perfect cup of coffee!
