Day: June 12, 2025

Turning customer complaints into loyalty

Image: Xavier Lorenzo/stock.adobe.comChris Tate of Pablo & Rusty’s discusses how customer complaints can be one of the most powerful tools a café has in creating brand loyalty. Even the best-run cafés get it wrong sometimes. Wait times that blow out, a coffee order is messed up, there’s a mix-up at the till, or even a forgotten booking. It
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Researchers make coffee berry borer detection breakthrough

Image: chomplearn_2001/stock.adobe.comResearchers from Edith Cowan University (ECU) in Melbourne have developed a new software system that can detect coffee berry borer infections faster than the human eye. The coffee berry borer – a pathogen that destroys coffee berries – is a serious pest impacting coffee farmers, yet the research team say the new software system has
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Keurig Agrees to $950K Settlement Over Alleged Coffee Maker Defect

  Keurig Green Mountain, Inc., part of Keurig Dr Pepper, recently agreed to a $950,000 settlement to resolve a class action lawsuit alleging that certain Keurig coffee makers suffered a…

Peru Coffee Report: Production Rebounds as US Remains Key Buyer

Peru’s coffee production for the 2025/26 market year (April to March) is forecast at the equivalent of 4.2 million 60-kilogram bags, up 8% from the prior year, according to the…

New Technology Quickly Detects Coffee Borer Beetles, Potentially Saving Billions Of Dollars

This article is from the coffee website Sprudge at http://sprudge.com. This is the RSS feed version. Drones and imaging software may help in the battle against the borer.

Celebrate Pride Month With These Creative Café Drinks: Part One

A roundup of our favorite Pride-themed beverages. BY EMILY JOY MENESESBARISTA MAGAZINE ONLINE Featured photo courtesy of Melynda Gallagher of Lost Shoe Brews Anytime is a good time to support and uplift the LGBTQ+ community—but […]
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Build-Outs Of Coffee: Room Service Coffee In Ventura, CA

This article is from the coffee website Sprudge at http://sprudge.com. This is the RSS feed version. Room Service Coffee in Ventura, California.

From dawn till dusk: A new café style?

By day, Phil Ludavici’s Adelaide venue goes by Hello Neighbour, but at night it turns into Artusi by Night. Image: Artusi by Night.Two café owners highlight the benefits of operating on a day-to-evening basis and finding the right Lavazza blend to appeal to customers from dawn till dusk. In Australia and New Zealand, there’s a growing trend of hospitality venues that straddle the line between café and restaurant. While traditionally cafés would open at dawn and close by
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New software developed to detect coffee berry borer outbreaks

Image: apisitwilaijit29/stock.adobe.comNew research from Edith Cowan University (ECU) in Australia has produced a software system that can detect coffee berry borer infections faster than the human eye. The global coffee industry has been plagued by the coffee berry borer – a pathogen that destroys coffee berries – yet the research team say the software system has
The post New software developed to detect coffee berry borer outbreaks appeared first on Global Coffee Report.